This Spanish-language event will offer networking and a light dinner for entrepreneurs and small businesses. The event will begin at 6 p.m. and the presentation will begin at 6:30 p.m. with keynote speaker, Rosa Julia Parra, founder of Palo Magazine, a bilingual educational and lifestyle publication for the ever-growing diverse Berks County community. Parra will discuss the profound impact that customer service has on business success, delving into practical strategies tailored to attendees’ experiences. She will also explore the subtle differences in customer service skills required in our increasingly bilingual world, acknowledging cultural sensitivities and diverse communication styles. This event is hosted by the Berks LaunchBox. Attendees must register in advance.
